Locations

Customer care
T +65 6665 5555
Claims
T +65 6532 1818

DirectAsia was founded in Singapore in 2010 and launched in Thailand in 2013. In Singapore, the products on offer include car, motorcycle and travel insurance.

https://www.directasia.com/

Customer care
T +66 0 2627 7777
Claims
T +66 0 2627 7788

DirectAsia was founded in Singapore in 2010 and launched in Thailand in 2013 offering a range of car insurance policies.

www.directasia.co.th

T +1 441 278 8300

Postal address
P.O. Box HM 192
Hamilton HM AX
Bermuda

Our head office is located in Bermuda. Hiscox Re & ILS operates from Bermuda.

www.hiscoxre.com

T +31 20 517 0700

Hiscox Amsterdam is home to claims, operations, finance and marketing teams as well as underwriters in the art and private client and professional specialty commercial business.

Hiscox Netherlands is a leading insurer specialising in insuring art collections, second homes, furniture, and jewellery collections as well as tailoring professional liability insurance products for small- to medium-sized enterprises.

www.hiscox.nl

T +49 (0)30 726161 800

Hiscox Germany is a specialist in household insurance, art insurance for private clients as well as providers of property damage liability insurance for the service industry such as IT companies, consultants and media agencies.

www.hiscox.de

T +33 5 57 54 49 00

The Bordeaux office opened in 2008 and is home to the Customer Service Centre for Hiscox France. The Bordeaux team also includes underwriters, business analysts, finance and the property claims team. The Bordeaux sales underwriting team is dedicated to alternative distribution and the south west region.

www.hiscox.fr

T +32 2 788 26 00

Hiscox Belgium was opened in Brussels in 2002. The teams are responsible for developing and managing business with brokers in Belgium and Luxembourg, as well as claims handling.

Hiscox Belgium is a specialist insurer of private residences, second homes, high-end vehicles, and collectors’ items, as well as tailored cyber and professional liability insurance products for small- to medium-sized enterprises.

www.hiscox.be

T +49 221 65068 800

The Cologne office is the regional office for western Germany and is home to a team of underwriters for all lines of German business. Hiscox Germany is a specialist in household insurance, art insurance for private clients as well as providers of property damage liability insurance for the service industry such as IT companies, consultants and media agencies.

www.hiscox.de

T +353 1 238 1800

Hiscox Ireland works with Irish brokers to provide high-value home insurance and commercial insurance for professional businesses across Eire and Northern Ireland.

www.hiscox.ie

T +49 69 244373 800

Hiscox Germany is a specialist in household insurance, art insurance for private clients as well as providers of property damage liability insurance for the service industry such as IT companies, consultants and media agencies.

www.hiscox.de

T +49 40 411113 400

The Hamburg office is the regional office for northern and east Germany and is home to a team of underwriters for all lines of German business, as well as specialist business lines such as kidnap and ransom and cyber insurance.

Hiscox Germany is a specialist in household insurance, art insurance for private clients as well as providers of property damage liability insurance for the service industry such as IT companies, consultants and media agencies.

www.hiscox.de

T +351 210 027 330

The Hiscox Lisbon office is the hub for European operations covering policy and claims administration, finance, credit control and other support areas such as management information. The shared service centre was created in 2010 to support the entire European operation.

www.hiscox.pt

T +352 24 61 32 -1

In 2018 we established a new European subsidiary in Luxembourg in response to Brexit. Luxembourg was selected for its pro-business position, strong financial services experience and well-respected regulator, as well as its position close to many of our major markets. We are building a small local team in our Luxembourg office which will cover core functions such as compliance, risk and internal audit and complement our existing structure.

T +34 91 515 99 00

Hiscox Madrid has been present in the Spanish market since 1997. The office is home to the sales underwriting, claims and marketing teams.

Hiscox Spain insures high-quality buildings and contents, fine art and collectables as well as providing a range of professional liability insurances to suit the needs of businesses across a range of different industries. 

www.hiscox.es

T +49 89 545801 100

Our Munich office opened in 1995 as the head office for Hiscox Germany and the regional office for the south. The office is home to the claims team, product, operations, IT, finance and marketing departments as well as the direct to consumer business.

Hiscox Germany is a specialist in household insurance, art insurance for private clients as well as providers of property damage liability insurance for the service industry such as IT companies, consultants and media agencies. 

www.hiscox.de

T +33 1 53 21 82 82

Hiscox Paris was established in 1993 and is the head office for the European business. The office is home to the Paris North-West regional underwriters in kidnap and ransom, direct-to-consumer, personal indemnity claims, marketing and operations. Hiscox Re & ILS services France, the Middle East and North Africa from Paris.

Hiscox France offers a range of professional insurance solutions tailored to meet the needs of small businesses across a range of professional areas. 

www.hiscox.fr

Hiscox Germany is a specialist in household insurance, art insurance for private clients as well as providers of property damage liability insurance for the service industry such as IT companies, consultants and media agencies.

www.hiscox.de

T +44 1481 746 500

The Hiscox Guernsey office opened in 1998 writing fine art and kidnap and ransom insurance. Hiscox Insurance Company (Guernsey) Limited has an A (Excellent) rating from A.M. Best and an A+ rating from Fitch.

In the event of a complaint, please email [email protected]. If you are not satisfied with the way your complaint has been dealt with, you may ask the Ombudsman to review your case without affecting your legal rights, the details can be found at www.ci-fo.org.

T +44 (0)121 212 5907​

Hiscox Birmingham was established in September 2000. The regional team is responsible for developing and managing business with a focused panel of brokers throughout the Midlands and the South West and has full underwriting capability to handle the core areas of insurance for business professionals and high net worth individuals.

www.hiscox.co.uk

T +44 (0)1206 773700

Hiscox Colchester opened its doors in May 2004. Teams based in Colchester work across a number of functions including, underwriting; customer relations; broker-facing service delivery; human resources; property, liability and technical claims; IT; compliance; reinsurance and accounts.

www.hiscox.co.uk

T +44 (0)141 285 6510

Hiscox Glasgow was established in June 2000 following the acquisition of Chartwell Underwriting.

The regional team is responsible for developing and managing business with a focused panel of brokers in Scotland, Northern Ireland and Eire, and has full underwriting capability to handle the core areas of insurance for business professionals and high net worth individuals.

www.hiscox.co.uk

T +44 (0)20 7448 6000

Our building in the City of London is home to Syndicate 33 and underwriting at Lloyd’s, which comprises Hiscox London Market and Hiscox Re, as well as being the London branch of our UK retail business.

The Hiscox London office puts us in the heart of the region’s key commercial centre. The regional team is responsible for developing and managing business with a focused panel of brokers within London and the M25, and has full underwriting capability to handle the core areas of insurance for business professionals and high net worth individuals.

Hiscox UK provides extensive business insurance, finely tailored to the needs of thousands of SMEs, professionals and consultants in the UK.

Hiscox London Market underwrites international businesses via the Lloyd’s insurance market, and specialist retail business from around the world. Our expertise and specialism extends as far as insuring inter-planetary probes and observation satellites.

www.hiscoxlondonmarket.com

T +44 (0)1628 762920

Hiscox Maidenhead was established in March 2003. The regional team is responsible for developing and managing business with a focused panel of brokers throughout the south of England, with full underwriting capability to handle the core areas of insurance for business professionals and high net worth individuals.

www.hiscox.co.uk

T +44 (0)161 245 3350

Hiscox Manchester opened in January 2007. The regional team is responsible for developing and managing business with a focused panel of brokers throughout north west England, with full underwriting capability to handle the core areas of insurance for business professionals and high net worth individuals.

www.hiscox.co.uk

T +44 (0)1904 618001

Hiscox established a presence in York in May 2013 and moved in to its purpose-built iconic office within the city walls in December 2015. The building is the heart of our direct-to-consumer operations in the UK, being home to the Customer Experience Centre (CEC), in addition to underwriting, IT and other departments.

www.hiscox.co.uk

T +1 404 410 2800

Hiscox Atlanta (south east regional office) opened in September of 2010. The regional team is responsible for developing and underwriting multiple lines of business, including casualty in allied healthcare and architects and engineers; management liability; kidnap and ransom; construction/builders risk; terrorism; media liability; technology, casualty and privacy via brokers throughout the south and south eastern United States. The office also houses the largest claims team in North America as well as the Hiscox Underwriting Centre (HUC) and the US Service Delivery Centre.

www.hiscox.com

Hiscox Chicago opened in 2009. Products written from Chicago include professional liability, technology casualty, privacy/data breach, media liability, management liability, kidnap and ransom, commercial property and terrorism.

www.hiscox.com

T +1 213 412 1210

Hiscox Los Angeles opened in December 2009. The Los Angeles team is responsible for developing and managing business with a focused panel of brokers throughout southern California. The team have full underwriting capability to handle the core areas of insurance for business professionals.

www.hiscox.com

T +1 305 722 3740

Hiscox New York was opened in 2006 and is home to teams from the US direct business, marketing, claims, IT, operations and underwriting departments. Products written from New York City include terrorism, management liability, casualty and professional liability.

www.hiscox.com

Hiscox USA underwrites a range of business insurances including small business, media and entertainment, executive risk, casualty and cyber.

www.hiscox.com

T +1 914 273 7400

Hiscox White Plains opened in 2011. The office is home to finance, operations, actuarial, CAT modeling, IT departments and the Hiscox Underwriting Centre (HUC). The team there also underwrites architects and engineers’ liability, and terrorism.

www.hiscox.com